Terms of Service

1. About AdminClaims.com

AdminClaims.com is a digital form generator designed to help users:

• Create and save profile defaults that pre-fill supported forms
• Complete supported form workflows through guided, AI-assisted questions
• Generate completed form documents based on the information provided
• Download or receive generated documents by email where enabled
• Store and view a history of generated forms
• Manage access under available subscription or pay-per-form options

2. No Official Approval Guarantee

AdminClaims.com only prepares form documents. It does not approve forms, certify forms, guarantee acceptance, guarantee payment, or replace any official review process required by the agency that accepts the form. Generated documents must be reviewed and submitted by the user through the appropriate official channel.

3. User Responsibilities

You are responsible for ensuring that all information entered is accurate, complete, and authorised. This includes:

• Personal and identifying details required by the supported form
• Answers given to each question in the guided workflow
• Any selections (for example duty days, transport mode, route entries) that drive calculations
• The accuracy of any generated document before sharing or submission

You must review all generated form information before submission, download, email delivery, or external sharing. You — not AdminClaims.com — are responsible for submitting the form through the proper official channel.

4. Account Use

• Provide accurate account information
• Keep your login details secure and confidential
• Not share account access with other users
• Notify support promptly if you suspect unauthorised access
• Use the application only for lawful and authorised purposes

You are responsible for all activity conducted under your account unless unauthorised access is proven and reported promptly.

5. Submitting for Another Person

If you generate a form on behalf of another person, you are responsible for ensuring that you have authority to provide that person's information and that the information entered is accurate. You must not enter another person's details without their knowledge and consent.

6. Payments and Subscriptions

Some features may require payment before form preview, document generation, download, or delivery. Prices, payment options, and subscription plans may be displayed in the application. Access to paid features may be restricted until payment is confirmed.

Subscription plans may provide reduced per-form pricing or additional access. Subscription terms, renewal rules, cancellation options, and pricing will be displayed where applicable. You are responsible for managing your subscription and confirming payment details before proceeding.

7. Refunds

Refunds are handled on a case-by-case basis. Because generated documents may be delivered immediately after payment, refunds may not be available once a document has been generated, downloaded, emailed, or otherwise delivered, except where required by law or approved by the service administrator.

8. Generated Documents

Generated documents are produced from the information submitted by users. AdminClaims.com:

• Does not guarantee that generated documents will be accepted or approved by any agency
• Does not guarantee payment by any organisation
• May retain generated documents for history and audit purposes for the retention period described in the Privacy Policy

You must check all generated documents before use. AdminClaims.com is not responsible for documents shared or submitted by the user after download.

9. Public Holidays

Public holidays may be centrally managed by administrators and surfaced inside supported form workflows to assist users (for example, in the duty calendar of the travelling claim workflow). Holiday data may be updated by administrators from time to time. Users remain responsible for confirming that the generated form is accurate before submission.

10. Acceptable Use

You must not use AdminClaims.com to:

• Submit false or fraudulent information
• Use another person's information without their authority
• Attempt to bypass payment or access controls
• Interfere with or attack system security
• Scrape, overload, or reverse-engineer the application
• Upload malicious or harmful content
• Misuse or misrepresent generated documents
• Attempt unauthorised access to administrator or moderator features

11. Service Administration

We reserve the right to:

• Restrict or suspend account access
• Correct system or form data where necessary
• Update reference data used by supported forms (for example public holiday or kilometric chart data)
• Regenerate documents affected by system changes
• Maintain audit logs and investigate suspected misuse
• Change available features, pricing, or subscription terms

12. Privacy

Our Privacy Policy explains how we collect, use, store, and protect personal information. By using AdminClaims.com, you also acknowledge the Privacy Policy.

13. Service Availability

We aim to keep the service available, but we do not guarantee uninterrupted access. The service may be affected by maintenance, updates, technical issues, internet outages, or the availability of third-party services. We will make reasonable efforts to communicate planned downtime where possible.

14. Third-Party Services

The application may rely on third-party providers for hosting, authentication, database storage, file storage, email delivery, payment processing, or other operational needs. Use of those services may be subject to their own terms and policies. We are not responsible for the performance or policies of third-party providers.

15. Disclaimer

The service is provided on an “as is” and “as available” basis. We do not guarantee that the service will be error-free or uninterrupted, or that generated documents will meet every official or administrative requirement. Use of the service is at your own risk.

16. Limitation of Liability

To the maximum extent permitted by law, AdminClaims.com is not liable for indirect, incidental, special, consequential, or punitive damages, or for losses arising from inaccurate user-submitted information, rejected forms, payment delays, service interruptions, or misuse of generated documents.

17. Changes to These Terms

We may update these Terms from time to time. The updated version will show a revised “Last updated” date at the top of this page. Continued use of the service after changes are published constitutes acceptance of the updated Terms.

18. Contact

For questions about these Terms, contact us at: